The United States Ombudsman Association was founded in 1977 to foster the establishment and professional development of public sector ombudsman offices throughout the United States and the World. The USOA is the oldest ombudsman organization in North America.

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The USOA 44th Annual Conference is being held October 22-24, 2025 at The Hythe Vail in Colorado. Pre-Conference Sessions available October 20-21, 2025. Details to come!
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Become a member of USOA. Membership in USOA provides you with the chance to regularly network and consult with colleagues.
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USOA Annual Conference

A great opportunity to increase your knowledge base and network with your colleagues in the ombudsman profession.

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Ombudsman Reference Library

Access articles and materials relevant to ombudsmen, including model legislation for establishing ombudsman offices, and the ombudsman reference material in the Stanley V. Anderson Collection.
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Member Services

Member directories, member e-mail lists for all USOA chapters and a Google Group for all USOA members. The Membership section is a members-only area for helpful resources.
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What an amazing conference! Thank you to the Board, organizers and speakers. Outstanding presenters and content + authentic and passionate attendees – thank you all. Can’t wait to see you all again next year in California!
Conference Attendee - from the 2023 conference

The camaraderie is refreshing and recharging. Everyone’s excitement for ombuds work is contagious. You leave the conference feeling like you can change the world. I appreciate all of the work that went into the planning and execution of the conference. Thank you!

Conference Attendee - from the 2024 conference,